★Returns and Exchanges
ALL SALES ARE FINAL and No exchanges are offered due to the handmade nature of our products, but I can help and make things right if any issues arise. Just message me!
★Pear Pals Happy Mail Club Policy
Your Pear Pals membership renews automatically every other month unless canceled before your next renewal date. You may cancel anytime to prevent future renewals.
Because each happy-mail package is prepared especially for our Pear Pals, subscription payments are non-refundable once your order has been processed or your happy mail has been prepared for mailing.
Please make sure your mailing address is correct before each renewal. Little Pear Company is not responsible for mail sent to an incorrect address provided at checkout.
If your happy mail arrives damaged or doesn't arrive, please contact me and I'll be happy to help. ♡
★Warranty
If you need to cancel an order, please message me.
If your item is lost, I will remake and resend your order. I ask that you allow an additional 5-days past the expected delivery date to see if your order arrives.
If your item is damaged, I will remake and resend your order. Please email me and send me a photo of the damaged package with shipping label in view and any other item(s) that were damaged.
I'm HAPPY to help!!